Critically evaluate the implications of public services outsourcing Essay

Critically evaluate the implications of public services outsourcing for the management of labour and industrial relations - Essay Example the outsourcing as an issue has drawn wide attention from different scholars, mostly those interested in the disentangling the effect of the value chain restructuring in the private firms. Nevertheless, there has been extremely limited systematic comparative research on the topic within the public sector organisations whereby the practitioners and the scholars majorly focus on the economic implications. The adoption of outsourcing strategies in the public sector has significantly impacted on the management of labour and industrial relations. Thus, drawing from the above, this paper aims at filling the gap, discussing the impacts of the outsourcing of the public services on the on the labour and the industrial relations structure in the public sector in the comparative perspective. The goal of this paper is twofold. First, it aims at disentangling the interplay of the restructuring towards the outsourcing of the public services, the terms of the employees and the dynamics and conditions of the employment relations in the various sectors across countries. Secondly, the study is focused on the examination of whether the impacts of the outsourcing cluster to result in the discernable convergent trajectories in any given sector or the country. Value chain analysis has been the alternative approach that revises on the thinking about how the outsourcing relationships should be structured and conceived. Outsourcing can be described as the form of the restructuring whereby â€Å"one organisation contracts with another for the provision of the particular goods and services† (Asher, 1987) instead of providing the goods or services directly. This inter-firm relationship directly impacts on the employment conditions and work organisation of the public services. The value chain analysis is a fundamental analytical tool for the disentangling how the external restructuring process impacts on the quality of the work and the employment relationships. The position of the

IBM in 2009 Case Study Example | Topics and Well Written Essays - 250 words

IBM in 2009 - Case Study Example IBM was facing competition from low-cost network servers in the markets. In addition, the markets had alternative products, which were cheap, for example, the PCs. The company faced the challenges of owning their own softwares. They relied on the software from Microsoft. In addition, they did not have their own specialized application software. The company acquired assets worth $3 billion from lotus. The asset added to the general capital of the company. The company has the risk of losing customers, if they do not provide experts who would advise clients on the new business model (Charles & Gareth 85-87). There are questions that the management has to answer if they want a new model to be a success. They have to ask themselves where the company would get the resources for outsourcing and consultation. In addition, they should determine the best marketing tools of making the internet advertisement a success. The management has to ask themselves how they will improve the customer experience if they want to transform the company into a customer driven corporation (Marsh 100). For a company to get the best outsourcing and consultancy resources, the paper recommends for the management to upgrade its computer solutions into the state-of-the art. In addition, the company has to hire experts to conduct internet marketing. Lastly, IBM has to produce goods that meet the customers taste (McDonald

The Epitome of Public Service Essay Example for Free

The Epitome of Public Service Essay The Speaker of the United States House of Representatives, Nancy Pelosi, as Sandra McElwaine puts it, has had her stint with the news media for looking a bit more refreshed, the pseudo-acronym for plastic surgery . Pelosi’s refreshed look tells the story of a firm character and a patriot’s dedicated service to a nation with no sign of giving up characterized by the absence of veins of strain on her magnificent face. The glamorous grandma, as it is obviously illustrated with her sharp present-eyes that would pierce anyone who poses opposition for the pro-Jew democrat is magnificent despite her age with her seamless features . Pelosi comes from a family with a strong tradition in public service. Thomas D’Alessandro, Jr. , Pelosi’s father, after representing the city of Baltimore in Maryland for five congressional terms, also went on to serve as its mayor for twelve years. Thomas D’Alessandro III, her brother, followed in her father’s footsteps as he served as the city’s mayor as well. She graduated from Washington’s Trinity College in 1962 and together with her husband Paul Pelosi, they have five children: Alexandra, Jacqueline, Christine, Nancy Corinne and Paul. Pelosi has represented the eighth district of California in the United States House of Representatives. The eighth district consists most of San Francisco City which includes Chinatown, Golden Gate Park, Fisherman’s Wharf as well as many of the numerous neighborhoods adding up to San Francisco community’s vibrancy as well as prosperity. The current House Speaker has led campaigns for the increase of educational opportunities for young Americans as well as campaigns for the protection of employees. Additionally, Pelosi has been extremely vocal on legislations that promote health care, especially women’s health as well as the creation of a nationwide health-tracking-network that was aimed at assessing the connection between chronic diseases and environmental pollutants. Moreover Pelosi has also led efforts aimed at increasing investments in health as well as health related research whereupon she has secured financial support that doubled the National Institutes of Health’s budget . Together with the help of other representatives, Pelosi has prevailed against efforts aimed at reducing funding for international family planning programs. The creation of housing opportunities for individuals living with HIV/Aids ranks among Pelosi’s major legislative victories. Additionally, she has also been at the forefront of accelerating the development of an HIV vaccine as well as the expansion of access to Medicaid for individuals who have been infected by the deadly virus. Moreover, the speaker was also at the forefront in the house campaign that saw funding for Ryan White CARE Act increased. Other programs that have also seen her staunch support include the Minority HIV/AIDS Initiative in addition to other critical programs to people infected with HIV/AIDS. Her passion for improved health services to the American public has also seen her successfully increase access to health insurance for disabled Americans by way of ensuring that they are continuously covered with a healthcare policy . Moreover Pelosi was also a vehement force in the passage of legislation that saw nonprofit organizations assisted in the creation of affordable housing. As a member of the House Permanent Select Committee on Intelligence (HPSCI) for the longest continuous time of service in the history of the committee (ten years) which also include two years as a Ranking Democrat, she worked to guarantee military commanders as well as policymakers access to accurate and timely intelligence critical for directing diplomatic initiatives as well as success during combat and protection of American forces. Pelosi’s service to the Public has not been limited to American soil as she has also been vocal in meetings the world over with both American as well as foreign intelligence leaders. In this regard, Pelosi has called for increased attention to the danger that America and the international community is exposed to with the proliferation of weapons of mass destruction including nuclear as well as biological threats . In a move that finalized her passion for public service, Pelosi led congressional reviews of American security and intelligence agencies whereupon she authored legislation aimed at creating an autonomous national commission to examine the federal government’s performance before, during as well as after the September 11 attacks. Pelosi’s virtue and humanity is resplendent and reflective in her advocacy for human rights around the world. This is especially evident with her brutal but intelligent fights for the improvement of human rights in China, especially in the context of her tying of America’s commerce with China to the communist state’s human rights record. The peak of her human rights stints with China has to be her efforts to free Tibetans. Just as the environment and the public are two symbiotic aspects inextricably bound, Pelosi’s service to the public is not complete without shades of environmental efforts . She secured the passage of a stipulation within the International Development and Finance Act of 1989. In this act, the World Bank as well as all regional multilateral development banks is required to assess likely environmental effects of all development projects they finance. Additionally, the said institutions are required to make these assessments available publicly. This Pelosi tool has evolved as a critical tool for foreign and indigenous non-governmental organizations in the world. Work Cited Page American Power. â€Å"Nancy Pelosi: Safe Environment a Basic Human Right. American Power. Gaffney, Mark, â€Å"Who is Nancy Pelosi? Bi-partisan consensus on Americas War in the Middle East† Common Dreams (2005). Garber, Kent (2010) â€Å"Pelosi Fights for More Low Income Subsides in Healthcare. † US News World Report. McElwaine, Sandra. â€Å"Who Did Nancy Pelosis New Face? † The Daily Beast. (2009). Rosenthal, Cindy Simon and Peters, Ronald M. , â€Å"Who is Nancy Pelosi? † PS: Political Science Politics, V. 41. (2008)

Parent-Child Communication Throughout Adolescences

Parent-Child Communication Throughout Adolescences Denise Moon   The professional area of psychology this article represents is Developmental Psychology which can be defined as scientific study on how human beings develop during the course of their life span. The subject matter of this particular article focuses on developmental changes in parent-child communication throughout adolescences. Psychology professionals throughout this paper such as counselors at school, family youth counselings and social service workers advise will be used to assist on giving support on how to much sure parents and their teen s learn to communicate effectively. This paper will show the advantages of parent-child communication and how important it is to ensure parents and teens have an effective and close relationship. Communication can play a key factor for an adolescences and parent relationship. It is so vital that parents keep an effective line of communication with their child as well as when they reach teenagers. It is essential that parents keep a loving positive relationship with their child from early childhood to adolescents. During early adolescence it is essential that young teens feel comfortable having a conversation and discussing daily plans and private issues with their parents. Adolescences want to be able to communicate with someone they feel they can trust and not be judged all the time. Often parents feel uncomfortable talking to their teenager about certain things just as the teen does. As stated by Lippold, Duncan, Coatsworth, Nix Greenberg (2015 p. 1671), Interventions to improve mindful parenting may be one avenue to promote parent-adolescent communication during early adolescence. The psychological theoretical perspectives presented in this paper focuses on how the developmental changes in parents and child communication carries on from early childhood until middle or to late adolescents. Communication with your child early on their life gives parents a greater chance at forming a close relationship where the young teen feels comfortable opening up and talking with their parent. It is imperative to a teenager that the parent is actually listening to what they are saying as well as valuing their opinion. It can really mean a lot to a young teen to feel like what theyre saying is important. As a parent it is essential to take out the time and not interrupt the young teen until youve heard everything they have to say before passing judgment. It is vital that parents know how much communicating with their adolescences child could prevent their child from committing suicide, using drugs and many other issues that young teens face in todays society. Communicating with young adolescences can open many doors and opportunities to form a positive as well as loving relationship between parent and child. This also gives parents a chance to gain their childs trust. Teens in todays society have to face many issues in school today such as peer pressure which can cause them to become depressed and go through a deep depression which often leads to teen suicide. According to King Vidourek (2012 p. 15), Research clearly indicates family connectedness helps to prevent suicide even if teens are socially isolated from peers. According to Shireen, Janapana., Rehmatullah, Temuri Azim (2014 p.206), Suicide is the third leading cause of death for people aged 15-24 in the USA. Social Media has also become a major factor in the lives of many young teens today. Many teens have to deal with the cyber bullying and other issues that are out there now on the internet. Having a positive line of communication with your child allows you to be able to discuss with them all the advantages and disadvantage of being able to do things online. Communicating with the teen will allow them to feel like they can talk to their parents about the problems they having on social media and any other issues they may be facing,. Many teens commit suicide because they feel all alone and feel like they have no one who understands how they truly feel inside. According to Willard, (2006 p. 54), Cyber bullying may include sending or posting harmful material or using digital technology to inflict social cruelty on victims. In conclusion showing your adolescent teenager love and respect can allow a parent to open up those lines of communication and start a great relationship with their child. Communicating and listening to your young teen can play a major part in the teens life. Parenting is hard work and times have definitely changed since the nineteen eighties. Teenagers in todays society are faced with many challenges that can be solved through effective communication between parent and child. It is essential that parents allow their child to have some privacy but at the same time parents have to ensure their young teen that as a parent they will be there for them with listening ears whenever they need to talk about anything. References King, K. A., Vidourek, R. A. (2012). Teen Depression and Suicide: Effective Prevention and Intervention Strategies. Prevention Researcher, 19(4), 15-17. Lippold, M., Duncan, L., Coatsworth, J., Nix, R., Greenberg, M. (2015). Understanding How Mindful Parenting May Be Linked to Mother-Adolescent Communication. Journal of Youth Adolescence, 44(9), 1663. doi:10.1007/s10964-015-0325-x Shireen, Janapana., Rehmatullah, Temuri Azim (2014). Trauma experience of youngsters and Teens: A key issue in suicidal behavior among victims of bullying?. Pakistan Journal Of Medical Sciences, 30(1), 206. doi:10.12669/pjms.301.4072 Willard, N.E. (2006). Cyber bullying and cyberthreats: Responding to the challenge of online social cruelty, threats and distress (2nd ed.). Eugene, OR: Center for Safe and Responsible

Why Terrorism Should Be a Global Concern Essay -- essays research pape

The war on terror is at the peak and there are vivid indications that every stone will be turned to halt it. A central assumption is that terrorism is a religious war, apparently between Christians and the Muslims. This is just a moral claim that terrorists are using to attract more people over to their side, as well as create solidarity among the Muslims. As a result, the imagery and the reality of terrorism differ overwhelmingly. There are various terror occurrences around the globe that are similar and can be classified as terrorism. Otherwise, terrorism has been a means to carry on a conflict without the antagonist realizing the nature of the threat, mistaking terrorism for criminal activity. Terrorism should be a global concern because it is fast spreading around the globe raising terror. It has been facilitated by the use of religion as a justification for terrorist activities, proliferation of local terrorist groups, and political instability among and within various world wid e nations. In spite of terrorism apparent proliferation around the globe, some people may maintain that it should not be a global concern. It is important to realize that terrorism has not affected all nations in the world. Therefore, some people might argue that it does not warranty global concern. Don Van Natta, Jr. A columnist for the New York Times and Name 2 writer of the article â€Å"A World Made More Dangerous as Terrorism Spreads† scrutinizes wrote in his article activity in the world and identifies the countries that are involved. Natta Jr finds out that there is terrorist activity in every continent but only a few and specific countries are involved (Natta Jr 340). Hence, terrorist involvement accounts for only a small percentage of the c... ...understanding these root causes of the problem as the first step towards ending the war. Then, uniting the whole world under one course for peace love and unity will be the greatest war against terrorism. Works cited Crusious, Timothy W. and Carolyn E. Channel. Aims of Argument. 5th ed. New York: Mc Graw-Hill, 2006. Philip Jenkins. â€Å"Why Terrorism?† Images of Terror: What we can and can’t know about Terrorism 2003. Crusious and Channel 320-325. Rohan Gunaratna. â€Å"The Al Qaeda Threat and the International Response† Inside Al Qaeda: Global Network of Terror 2002. Crusious and Channel 326-339. Don Van Natta Jr. â€Å"A World Made More Dangerous as Terrorism Spreads† The New York Times April 2004. Crusious and Channel 339-342. Yonah Alexender. â€Å"Terrorism in The Name of God† World and I October 20002. Crusious and Channel 360-365. Why Terrorism Should Be a Global Concern Essay -- essays research pape The war on terror is at the peak and there are vivid indications that every stone will be turned to halt it. A central assumption is that terrorism is a religious war, apparently between Christians and the Muslims. This is just a moral claim that terrorists are using to attract more people over to their side, as well as create solidarity among the Muslims. As a result, the imagery and the reality of terrorism differ overwhelmingly. There are various terror occurrences around the globe that are similar and can be classified as terrorism. Otherwise, terrorism has been a means to carry on a conflict without the antagonist realizing the nature of the threat, mistaking terrorism for criminal activity. Terrorism should be a global concern because it is fast spreading around the globe raising terror. It has been facilitated by the use of religion as a justification for terrorist activities, proliferation of local terrorist groups, and political instability among and within various world wid e nations. In spite of terrorism apparent proliferation around the globe, some people may maintain that it should not be a global concern. It is important to realize that terrorism has not affected all nations in the world. Therefore, some people might argue that it does not warranty global concern. Don Van Natta, Jr. A columnist for the New York Times and Name 2 writer of the article â€Å"A World Made More Dangerous as Terrorism Spreads† scrutinizes wrote in his article activity in the world and identifies the countries that are involved. Natta Jr finds out that there is terrorist activity in every continent but only a few and specific countries are involved (Natta Jr 340). Hence, terrorist involvement accounts for only a small percentage of the c... ...understanding these root causes of the problem as the first step towards ending the war. Then, uniting the whole world under one course for peace love and unity will be the greatest war against terrorism. Works cited Crusious, Timothy W. and Carolyn E. Channel. Aims of Argument. 5th ed. New York: Mc Graw-Hill, 2006. Philip Jenkins. â€Å"Why Terrorism?† Images of Terror: What we can and can’t know about Terrorism 2003. Crusious and Channel 320-325. Rohan Gunaratna. â€Å"The Al Qaeda Threat and the International Response† Inside Al Qaeda: Global Network of Terror 2002. Crusious and Channel 326-339. Don Van Natta Jr. â€Å"A World Made More Dangerous as Terrorism Spreads† The New York Times April 2004. Crusious and Channel 339-342. Yonah Alexender. â€Å"Terrorism in The Name of God† World and I October 20002. Crusious and Channel 360-365.

Impact of Absenteeism on Quality of Care in Private Care Home :: Private Care Learning Disabilities Health

1.0 INTRODUCTION This paper first discusses the issue of Absenteeism in a Private Care Home which cares for five people with Learning Disabilities. Secondly, it looks at SSM, Cognitive Mapping and SODA I as appropriate methodologies for analysing the problem of Absenteeism why SODA I using Cognitive Mapping is best recommended. Thirdly, a Model is built using Individual Cognitive maps which are then merged to form a strategic map which is action oriented. Fourthly, limitations of the Model are discussed. Lastly, a Monitoring system is suggested which helps to monitor absenteeism trends and how it impacts on the Quality of Care Provided. Finally is the conclusion based on the findings. 2.0 ABSENTEEISM AT WORK Employees can be absent from work either due to Long-term sickness, short-term certified or uncertified sickness or unauthorised absence and lateness. Absenteeism will not include annual leave , maternity, compassionate or absence due to training or attending union meetings but where a worker fails to turn up at work as scheduled resulting in disruption of work schedule, added work load, increased payroll costs and poor quality service an d poor staff morale. High levels of absence are costly both to individual organisations and the economy as a whole. †¢ Company Background The home has 9 full-time Support Workers ( the manager, 4 seniors and 4 support workers) contracted 35hrs a week and 7 part-timers contracted 20 hrs per week who are mostly student giving a total of 455 hours whereas the expected care hours are (72hrs *7days) 504 hrs. The company has a pool of relief staff who can work in any home. Two seniors are on long term sickness due to injury at work hence a shortage of 70hrs a week. Until recently the home was allowed to use agency up to a maximum of 50 hrs per week and this has been scrapped from Dec 04 (kite Update 2004) and staff are encouraged to do overtime as the clients need regular staff that understand them and know their routines. More work loads leads to stressed staff whose morale will be affected and this in turn affects their performance and absenteeism will increase leading to inefficient Quality of Care provided. Every shift needs at least a staff who can give medication, a driver and both male and female staff due to cross –gender policy (Care Practice Manual 2004).When a key staff phones sick without notice this will disrupt activities of the day .

Great Expectationsâ€Parents Molding Children After Their Own Expectations Essay

Dickens’ Great Expectations portrays the lives of different people throughout various levels of society and how they all react to their own condition. The past is always haunting the characters’ lives and, in most cases, it even determines the course of their future existence. It is inevitable to see in the story how some characters, playing the role of parents, define the lives of others, especially children, causing indelible consequences. Thus parents must not mold children after their own purposes and expect them to be someone different from whom they truly desire to be. This is one of the major mistakes we see in the novel made by characters such as Miss Havisham and Magwitch, who pretend to outline the lives of others. Pip’s life has always been influenced and affected by various people. Some want the best for him and others the worst. His parents died since he was very young and this forced him to live with his aunt and uncle. The fact that he lived most of his life without his biological parents is important because it allowed other people to raise him up. Eventually, his life was completely transformed when someone decided to expect great things from him. First of all, we meet Mrs. Joe, an oppressive, unaffectionate, self-righteous woman who is always congratulating herself for having taken care of Pip and for being the only responsible one who â€Å"brought him up by hand† (Dickens 27). We could assume that this term refers to the difficulties she encounters as she fulfills the role of being a mother to Pip. It was not an easy job, especially because Mrs. Joe didn’t have any other children and so didn’t know what motherhood really was. It is very probable that Mrs. Joe was also beaten up as a child and brought up by hand. As a result she is doing the same thing with Pip instead of learning from the past and improving the next generation. Thus since the beginning of the novel Dickens shows us how some adults are molding children after their own purposes and bringing then up as they were once brought up. As Pip grew up the opportunity of going to Satis House opens a new chapter in his life. Mr. Pumblechook and Mrs. Joe decided for him due to the fact that they never asked him if he wanted to go. Once more we may see hoy the life of this child was determined and shaped by those around him. When he goes to Satis House, both the narrator and the reader, meet one of the most important characters of the story, Miss Havisham. She is a mad, vengeful, and wealthy dowager. We would expect from her a lavish lifestyle, but the truth is she lives in an ancient rotting mansion and wears an old wedding dress all the time. The reason for this is that her life is completely altered when she was rejected and abandoned by Compeyson on what should’ve been their wedding day. From that time on, Miss Havisham determines herself to remain in that depressive and melancholic state, and never go beyond her heartbreak. It is this unfortunate event in Miss Havisham’s life that ignites her evil desire of obtaining revenge from men. Thus when she adopts Estella the opportunity to fulfill her execrable purposes opens up. As a result, with obsessive cruelty, she takes care of Estella and raises her as a weapon to achieve her own personal revenge on men. She doesn’t care if Estella’s life is ruined or if she ends up breaking noble hearts, such as Pip’s. All she wants is to get even with men because of that one man who broke her heart. Yet is it moral for a parent to destroy his child’s life in this way? Is it correct for parents to decide what type of life their children should experience for the rest of their existence? Should parents desire to live out their own purposes in their children’s lives? We may see that Miss Havisham answered positively to all of these questions and ended up destroying her future and Estella’s. Likewise, Pip’s future is not determined by himself, but by someone else. When Mr. Jaggers arrives with the news that Pip has a benefactor who wants to make him a gentleman, all expectations change and Pip departs to build up his new life. However, he made several mistakes and misspent most of his money. As a result he entered into debt and began to live an unsustainable lifestyle. We can see that this is the effect of never being taught how to administer money and spent it correctly. Later on when Pip meets the convict, Magwitch, after a long period of time since the marshes, he realizes who his benefactor truly was. All those years Pip had thought that Miss Havisham was his benefactor in order for him to marry Estella. However, Pip discovers the truth through Magwitch and feels embarrassed of it. We can thus comprehend that Pip’s future is not a consequence of his own actions, but it is the result of someone else’s desire to make him a gentleman. What is fascinating is that the night Pip meets the convict again, he realizes who truly had great expectations for him. Magwitch declares, â€Å"Yes, Pip, dear boy, I’ve made a gentleman on you! It’s me wot has done it†¦I own a gentleman†¦I’m your second father. You’re my son – more to me nor any son† (Dickens 293).