Diploma 5 health and social care Essay

If either of your personal education changes you mustiness(prenominal) report them to your employer. many compositors reasons of this may be if you move house and your address changes too if you m other married and change your name or you change your name for any other reason consequently you must inform your employer so that the selective randomness they book is live and up to date. 3. The procedure that a module component would get hitched with if they wished to raise a grievance within the encounter prescribe would be, prototypally we oblige a lady within the company who deals with whole grievances so you would coin your issue to her and grapevines policy states that all concerns must be acknowledged within the first 48 hours it so must be investigated within 5 days and whence you impart receive a letter within 7 days of the topic or next steps if appropriate. It also then states that the investigation must be fully concluded within 28 days of the fir st day the grievance was reported.If you be then unhappy with the outcome then you may appeal the decision within a 7 day period the appeal go out then take place with a unlike manager and their decision at appeal is final with no further decline to appeal. 4. The agreed ways of functional with my employer around the undermentioned topics ar as follows Data auspices states that all personal information for dish out users should be unploughed securely within the home hardly the dish out users should have the right to rise to power any of their personal information at any time. Service users must also be protect when passing through and through any electronical devices in which refer to the service users through their initials rather than full name.Read more than Describe different working relationships in accessible contend settingsessayStaff personal files must be kept securely within the building and locked away in a cupboard that only the management team have acc ess to. Also any computers that are used for work must be password protected. Grievance that a service user may have- if a service user wishes to make a complaint they abide inquire a stave division or nighone they leave to financial backing them to write an account of what they are making a compliant more or less they would then give it to the manager or a senior member of the team if they wish to. The home manager would then involve an barrack or social worker if appropriate it would then be dealt with and the service user would then be informed where needed of the outcome.Conflict management- if there is any conflict within the team the manager would hold a meeting with all members involved separately to gather statements of the on goings. They would then try to hold a meeting with all parties together and caseplay as a mediator between them to try to resolve matters informally. If the issues stinkernot be resolved it would then go to the lady who deals with grievances in which she would contact instruct who would give appropriate advice on actions to take. They could expect the outcome to be hear within 7 days. Anti-discriminatory charge- not to discriminate against anyone, weather this be race, religion, sexuality, gender, transgender, age, disability, ability, we follow and adhere to the e lineament act 2010 and treat each person as an individual in their own right.Health and condom device- to undertake training in manual handling, food hygiene, first aid, coshh, to be aware of your own health and safety, to report any health and safety matters to the manager, to report and remove anything that may be of any danger, to look out for health and safety of the service users we support. Whistleblowing- you can report any matters of concern internally and externally and you can slip by your complaint confidential, you have the right to be protected where more or less possible. Confidentiality- any information close to any of the service user s should be kept confidential unless its in their surmount interest or safety to disclose information. All staffing information should be kept confidential for example things like supervisions and appraisals.5. My role contributes to the overall kicky of the service as I manage the day to day running of the service and strive to deliver the best service possible this means that starting from recruiting staff to realise reference within the service. My business consists of making sure that any novel recruits within the team go through the robust recruitment military operation we have in place, I also monitor the training of the staff making sure all training is up to date and they have all relevant training that they require to be able to scarper out their roles. I also supervise the staff and monitor the quality of the service be received. However the upmost importance of my role is to ensure that the highschoolest quality of care is delivered to the individuals we suppor t making sure that their needs are universe met. I also write, review and update care plans and insecurity assessments where needed working together with the individuals we support. I also audit different areas of the service including health and safety, medication and parent and client surveys.I also spend time liaising with other passkeys this may be social workers, GPs, community bears, CLDT. So overall my role contributes to keeping a equable running of the service making sure a hot quality of care is received. 6. A) By following best practice within my role I can influence the quality of the service. I do this by making sure I keep myself up to date with present-day(prenominal) legislation and training that we are required to adhere to. My role is rough setting an example and being a role model for the staff team I manage. By following best practice this helps to keep staff motivated and also means this helps to build good, healthy and professional relationships and tru st within the staff team and the individuals we support. By following best practice you are more likely to deliver a high level of care that is pass judgment which means this lays down a good reputation for the company, a well-supported and confident staff team, happy clients and a broadly well managed and organized service.B) By not carrying out the requirements that are expect in my business organisation role can suggest that this could lead to uncollectible practice and minimum quality. It is also likely that there will be a low morale within the staff team which will lead to a low quality care service being provided. The individuals we support rely on us to support them with their needs and with a poor service being received they will have a lack of trust within the team this could then lead to upset behaviors and a lack of stability. It could also expunge the company as a whole as the reputation of the company could go down which could result in financial difficulties.7. Your own practice must be influenced by national factors so that all legislation and rights and regulations are followed. Documents such as occupational standards state that the person must have the correct skills and qualifications to be able to carry out their job role they must have a full and detailed job description which states what is expected of them. Codes of practice are set out for employers responsibilities in the regulation of social care workers.The codes of practice for social care workers are a inclination of statements that describe the standards of professional conduct required as they go about their daily work. By following these it reflects good practice. Your work must be influenced by legislation and government initiatives as these are laws that we are expected to follow to protect the people we support and also ourselves. We are accountable for our actions so we need to make sure we are skilled for the job to pr fifty-fiftyt bad practice. 8. Representative bo dies that influence my area of work are CQC and the health and safety executive. 9. CQC- The care quality commissions job is to make sure that all care provided by hospitals, dentists, ambulances, care homes and operate in peoples own homes and elsewhere meets national standards of quality and safety. The health and safety executive oversees all aspects of health and safety including environmental health, RIDDOR, COSHH. 10. Three aspects of use of goods and services covered by law areEmployment law impairment discrimination actHuman rights act11. Three main features of current troth legislation are To protect the employer and the employee To ensure fair and touch on rights, such as abiding by working hours, holidays, maternity rights. The right to a contract of terms and conditions 12. Employment law exists to give protection to both the employer and employee. To ensure that both parties have fair and equal rights. If employment laws didnt exist you could face bullying and discr imination and you could be raped at any time for no reason. 13. Sources of information available in relation to employment responsibilities and rights are the contract you have with your employer, staff handbooks, strong-minded unions and citizens advice.Winterbourne view is a serious case where by adults with encyclopedism disabilities were seriously ill-used physically and mentally. The abuse consisted of victims being showered in the cold, having mouthwash poured into their eyes, dragged around on the floor, slapped and kicked and restrained under chairs. They were also forced to take their medication as they were pinned down by the staff members. These individuals were tortured and even after the abuse being reported by a nurse who worked within the home the abuse still went un-noticed by the regulator CQC. The commonplace concern was that CQC failed to investigate the case despite being informed of some of the abuse that was being taken place within winterbourne view.The o ther concerns were that the affect that this case has had on the families themselves who had their children or other family members being taken care of by the so called carers that had been abusing these individuals. The families felt guilty for not recognizing the abuse and being able to do nothing about it. The public lost faith, trust and respect for CQC in this case for failing to investigate the abuse in depth. The families are now speaking out demanding this should not ever clear again. CQC have now said that they have more people and soften systems of working that make them stronger they say that they have recruited 229 extra inspectors so that they can check more services more frequently. They are also doing more unannounced inspections on care services.They now have a medical specialist team in place that deals with whistleblowing to ensure each case is track and chased up. This case has now bought to the attention of pretty much everyone as in carers, CQC, families, the general public and people in care themselves that this smorgasbord of abuse does actually happen and it has helped to make people recognize signs of abuse it has raised a greater awareness of abuse throughout society. Since the case happening CQC have changed their systems and have taken and investigated hundreds of calls from whistleblowers. It has also made other care providers take a look at their own work force meaning that carers have now been put through more courses and making sure they know the systems of working about reporting abuse. raft now have more confidence to speak out as they have seen the effects the abuse has caused for many people.